18 Responses to “Welcome Kickstarter backers!”

  1. rickrei56 06/05/2014 at 4:59 pm #

    I see from your last comment that you were doing left handed white. If I ordered right handed white, should I be concerned that you skipped me?

    • Stephanie 06/10/2014 at 2:55 pm #

      Rickrei56, don’t worry, no one has been skipped. We’re still shipping white right-handed. We’re just working on getting black right-handed and the other types of Mycestros scheduled with our manufacturer.

  2. yanasina 04/23/2014 at 8:48 pm #

    Do you have any kind of estimate for when the colored mycestros will go into production/be shipped? One month, two months, six months?

    • Stephanie 04/24/2014 at 6:04 pm #

      Yanasina, we hate to give estimates, because when we miss deadlines we disappoint so many customers. I can say that we are currently working on the white left-hand Mycestros, and the black Mycestros are next.

  3. Adam 04/23/2014 at 7:19 pm #

    I just got my Mycestro – its work great (although it took 30 minutes or so to get used to)! Thank you!

  4. andrew 04/23/2014 at 6:49 am #

    Any idea on the shipping date for International orders? We’ve been waiting, for *any* information of this nature for literally months.

    • Stephanie 04/24/2014 at 7:52 pm #

      Andrew, unfortunately we have to figure out international shipping on a country-by-country basis. We’re sorry that it’s taking us so long! Between shipping domestically and answering inbound emails, we are very busy, but rest assured we have not forgotten our international customers. We are close to asking for volunteers for our first international shipments, to ensure the process is working properly.

  5. Mark 04/08/2014 at 6:46 pm #

    They are shipping! I got mine two days ago. :)

  6. thil.i.am 04/05/2014 at 12:10 pm #

    Would you be able to address some of the questions left on your kickstarter page? namely giving backers a firm shipping dates for those units already produced as per update 17 on kickstarter.

    • Stephanie 04/08/2014 at 5:10 pm #

      Unfortunately, we’re unable to give firm shipping dates; we’re simply sending them out as fast as we can!

    • thil.i.am 04/08/2014 at 8:11 pm #

      Thanks, Stephanie.

      Do you know if shipping notifications are being sent to backers as they ship?

      Is there any tracking information being shared?

    • Stephanie 04/09/2014 at 5:08 pm #

      Good questions! We are sending each backer a personalized address verification email when they reach the front of the queue, so once you reply to that email your Mycestro should ship shortly thereafter. And you should get a tracking number email from USPS once they pick up the package.

    • carl.vachon 04/17/2014 at 10:13 am #

      Did you sent backer verification email to everyone? Or juste for the Tester? I did not received anything yet. Thanks

    • Kim 04/17/2014 at 9:03 pm #

      Hi Carl, We are sending shipping verification emails to our Kickstarter backers as we get their products ready to ship. When you receive an email you’ll know that you are moving closer to the top of the shipping queue. Kickstarter backers may also create a user account on our new website and update their shipping address information there.

  7. Kim 03/26/2014 at 3:53 pm #

    Actually, we’re already into production for the white right-hand Mycestros. Technically, our pre-launch testing program is field testing, not beta testing. :) The 101st unit goes to a regular customer who did not volunteer as a tester. That said, we are still waiting on the manufacturer to schedule delivery dates for the left-hand and black Mycestros.

    • Julie 04/09/2014 at 4:58 pm #

      Any word on delivery dates for the left-handed units?

    • Stephanie 04/09/2014 at 5:07 pm #

      Julie, unfortunately not yet. The first white left-hand housings showed up at HQ this week, so Nick has started the rigorous prototyping/beta-testing process. But as soon as we have production dates we’ll post them on the blog.

  8. jeff 03/26/2014 at 3:34 pm #

    Given that you are searching for beta testers, I can only assume the delivery date is sometime in the far away future.

Leave a Reply