The strap that comes on your Mycestro is pretty tough; we use and abuse ours daily. But if you carry your Mycestro unprotected at the bottom of your briefcase, or have a habit of bending the strap back-and-forth while on phone calls…well, the strap can break. In that unfortunate scenario, you can replace the strap yourself with this part.
We will send you the replacement strap along with instructions on how to replace it. If you encounter any difficulties, feel free to contact Customer Service at firstname.lastname@example.org for help.