Mycestro™ Limited Warranty

Innovative Devices Inc. (“InnDev”) warrants to the original purchaser or recipient of the Mycestro as a gift from the original purchaser (the “Owner”) that the Mycestro, including any software or firmware licensed with the Mycestro, will operate substantially in accordance with its accompanying documentation under normal use and is free from manufacturing or material defects for a period of 90 days from the date of its purchase or, if purchased directly from InnDev, from the date of shipment. Within this period, if the Mycestro computer interface device fails to operate as documented or a manufacturing or material defect prevents proper use, InnDev will, at its option, repair or replace the device. A replacement may be a new or remanufactured device. If InnDev determines in its sole discretion that repair or replacement are not reasonable in a specific circumstance, InnDev may refund the purchase price paid.

This warranty does not cover normal wear, damage caused by misuse, accident, spillage or immersion into a liquid, abuse, neglect, modification, unauthorized repair, improper storage, use not in accordance with the documentation for the device, or damage caused by equipment with which the device is used.

THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND PROVIDES THE SOLE AND EXCLUSIVE REMEDY FOR ALL CLAIMS. ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN THEIR DURATION TO THE DURATION OF THIS LIMITED WARRANTY. INNDEV DOES NOT WARRANT THAT THE DEVICE OR ITS ASSOCIATED SOFTWARE OR FIRMWARE IS ERROR-FREE OR THAT IT WILL OPERATE WITHOUT INTERRUPTION. Some states do not permit limitations on implied warranties so this limitation may not apply to you. This limited warranty gives you specific legal rights. You may have other rights that vary from state to state.

INNDEV IS NOT LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, DAMAGES FROM ANY LOSS OF PROFIT OR REVENUE, LOSS OF DATA, INABILITY TO USE THE DEVICE OR ITS SOFTWARE OR FIRMWARE, INABILITY TO USE ANY EQUIPMENT WITH WHICH THE DEVICE WAS USED OR CONNECTED, REPLACEMENT OF ANY GOODS OR SUBSTITUTE EQUIPMENT, CLAIMS OF THIRD PARTIES, OR ANY OTHER DAMAGES ARISING FROM ANY BREACH OF THIS LIMITED WARRANTY BY INNDEV, OR ANY CLAIM OF A THIRD PARTY, REGARDLESS OF THE FORM OF CLAIM OR LEGAL OR EQUITABLE THEORY UPON WHICH SUCH CLAIM IS BASED, EVEN IF INNDEV HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL INNDEV’S TOTAL LIABILITY EXCEED THE PRICE PAID FOR THE DEVICE. Some states do not permit the exclusion or limitation of consequential damages so this exclusion and limitation may not apply to you.

Please contact custsvc@mycestro.com with any questions about this limited warranty.

To obtain warranty service, the Owner must obtain a return material authorization (“RMA”) number from InnDev prior to returning the device by sending email to custsvc@mycestro.com with a short description of the problem and contact information to enable a representative to contact you to troubleshoot problems and if necessary, authorize a return. InnDev may require proof of purchase before providing warranty service. The Owner must ship the device in appropriate protective packaging to InnDev and must pay for shipping. InnDev will pay for return shipping.